gevox.in

Shipping, Delivery and Exchange Policy

EFFECTIVE DATE: 12 August 2026

Gevox, operated by Suryansh Sagar, trading as Gevox at 3/200 Rakshapuram, Mawana Road, Meerut, Uttar Pradesh, [250001], sells a software subscription. This page explains how that service is delivered, since there is nothing physical to ship or exchange.

1. Nothing is shipped

Gevox is a digital service delivered entirely over the internet. We do not sell, ship or dispatch any physical goods. No courier is used, no tracking number is issued, and no delivery address is required or collected for the purpose of shipping.

2. How and when your access is delivered

Delivery is the activation of your account. It happens immediately once your payment is confirmed by our payment partner — in most cases within seconds. You are not asked to wait for anything to arrive.

Card and UPI payments confirm almost instantly, and access opens straight away.

Bank mandates (eNACH and NACH) are registered with your bank first. Registration can take up to two working days, depending on the bank. Access opens as soon as the first payment is confirmed.

Sign in at gevox.in/login with the email address you used at checkout, and your plan will be active on the account.

3. Confirmation

We email a payment confirmation and a Bill of Supply to the address on your account. Keep it as your record of delivery. Your plan, billing date and renewal date are also shown on the Subscription page inside your dashboard at all times.

4. Geographic availability

Gevox is built for compliance with India's Digital Personal Data Protection Act, 2023, and is sold to customers in India. Payments are accepted in Indian Rupees only. Because the service is delivered online, it can be used from anywhere with an internet connection.

5. Exchanges

There is no physical item, so there is nothing to exchange or return. What takes the place of an exchange is changing your plan: you can move to a different Gevox plan at any time from your dashboard. How that works, and what happens to your existing billing period, is set out in our Cancellation and Refund Policy.

6. If your access does not arrive

If you have paid and your plan is not active on your account, tell us and we will fix it. Email grievance@gevox.in or use our contact form with the payment date and amount.

• We acknowledge within 48 hours.

• If we cannot activate your access, the payment is refunded in full under section 7 of the Cancellation and Refund Policy.

7. Contact

Name: Suryansh Sagar

Email: grievance@gevox.in

Address: 3/200 Rakshapuram, Mawana Road, Meerut, Uttar Pradesh, [250001]

Suryansh Sagar, trading as Gevox · gevox.in · Compliant with the Digital Personal Data Protection Act, 2023